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Operations

We provide consultation, oversight, and policy enforcement for endpoint, server, and application security standards in accordance with University security.

Our initiatives include: H&S Computer Replacement program, Secure Computing initiative, providing a platform for standardization of infrastructure for servers and applications, and policy enforcement regarding Information Security best practices.

 

Contact Us

 

Relevant services include:

Audio Visual Room Support As you may already know, H&S IT is offering FREE A/V support to any department-managed seminar and conference rooms in Humanities and Sciences. Our goal is to maintain the space through a support model which allows for routine maintenance, timely replacements/repairs, and quick, on-site support when needed.
Storing data on a server or in the cloud is beneficial for a variety of reasons, including increasing storage capacity, regulating access, improving security and having backups. Box offers free cloud storage and file sharing services. You can synchronize files across computers, access documents from your mobile device and review each file's version history. You can securely share data internally, or with anyone via email.
Formerly known as CrashPlan PROe, Code42 CrashPlan Backup provides “continuous backup” that’s different from other, more traditional backup applications. Rather than kick off a resource-intensive backup session once or twice a day, it's much more lightweight and unobtrusive.
Overview  The purpose of our computer replacement program is to consolidate, simplify and expand existing programs to better meet the computing needs across H&S. Computer replacement is offered for all H&S faculty and staff at 50 percent FTE or higher, and lecturers with a reoccuring appointment. If you understand and agree to the guidelines below, please fill out out the hardware replacement request form: Computer Replacement Form
Led by Noah Abrahamson, the Technology Consulting Group (TCG) provides custom server support. They offer expertise as technology consultants, advisers and administrators. Noah and his team offers multiple support offerings for real and virtualized servers. As part of University IT, you can rest assured that TCG is following all of the Minimum Security standards outlined by the Information Security Office. 
If you encounter any issues with your computer - whether your computer is too slow, downloads are taking forever, your machine keeps restarting, pop-up ads are appearing on your desktop, your Wi-Fi keeps disconnecting, there is a problem with website security certificates, your printer won't print, you can't open email attachments, or anything else - contact Computer Resource Consulting (CRC) for help. Simply submit a ServiceNow ticket and our consultants will contact you with a solution.
Protecting your information The purpose of the Stanford Whole Disk Encryption (SWDE) service is to protect your information and Stanford's data stored on laptop and desktop computers. Encrypting your laptop and desktop computers via SWDE is the single most important step you can take to protect your and the University’s data in the event the device is lost or stolen.
If you have a computer in a shared space, here are our recommendations. If you'd like additional help from CRC to advise and setup a kiosk, please submit a ServiceNow ticket.

MDM

Mobile Device Management (MDM) addresses the unique needs of a growing computing platform: mobile devices. It provides you with real management capabilities, including convenient configuration, self-service tools, and enhanced protection. It also keeps you up to date with best practices. These features are organized into a collection of settings called configuration profiles. Installing these profiles on your mobile device enables you to connect securely to internal networks without needing to configure the settings on your own.
Minimum Security Standards, "MinSec," is an ongoing initiative from Stanford’s Information Security Office (ISO) which aims to promote minimum security standards across the University.
Below is a list of software licenses most commonly used by our clients: 
Zoom to your next meeting
As of May 1, University IT has launched Zoom, Stanford's new video conferencing service.  Zoom replaces BlueJeans as the University recommended video conferencing service and is available at no charge to faculty, students, and staff with a full-service SUNet ID. In a recent campus-wide evaluation, Zoom came out on top with the best ratings from faculty, student, and staff participants for ease of use, audio and video quality, enhanced instant messaging, screen sharing, and whiteboard functions.